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COMPLETE CHARGEBACK PROTECTION

Total freedom from chargebacks

Guaranteed protection against both fraud and non‑fraud chargebacks.

COMPLETE CHARGEBACK PROTECTION

Total freedom from chargebacks

Guaranteed protection against both fraud and non‑fraud chargebacks.

Fraud is just one source of online chargebacks

Fraud and non-fraud chargebacks alike can be costly for merchants – from the profit loss of the sale itself to needless authorization and processing fees, chargeback fines and time spent manually investigating claims. And because issuing banks use a merchant’s chargeback rate as a proxy for their trustworthiness as a business partner, any spike in chargebacks could lead to an equal dip in authorization rates – and sales – over time.

Approve more good orders

Confidently approve 5-9% more orders that otherwise would have been falsely declined due to fear of fraud or abuse.

Fight chargeback fraud

Signifyd wins 50% more disputes than the industry average and 0 abusive claims go unchallenged – reducing your chargeback rate overall.

Influence higher auth rates

Maintaining a lower chargeback rate leads to higher bank authorization rates over time, so the conversion benefits just keep coming.

Eliminate chargeback losses

Signifyd chargeback insurance has your back. Fraud or not, you’ll never have to worry about a chargeback again.

Trusted by the world’s leading brands

“What caught my attention about Signifyd was the guarantee, the reimbursement of approved orders, the fact that claims like item-not-received are all covered by the guarantee – it really gives us a peace of mind.”

— Josh Jaros
, Customer Service Lead

How it works

Signifyd sorts the good orders from the bad

Order is placed on a merchant’s site. Signifyd’s best chargeback protection evaluates the order with identity and intent intelligence from the Commerce Network.

More good orders are approved, chargebacks are reduced, merchant liability is eliminated

Accept or reject decisions are delivered in real‑time.
Approved orders are guaranteed against eligible fraud and non‑fraud chargebacks.

Customer experience is streamlined risk‑free

Approved orders are shipped automatically; fraudulent orders are canceled.

Merchants pay $0 in chargebacks

Any chargebacks that result are reimbursed to the merchant, while those that Signifyd deems abusive are challenged automatically. If the dispute is unsuccessful, the merchant is still reimbursed.

Any chargebacks that result are reimbursed to the merchant, while those that Signifyd deems abusive are challenged automatically. If the dispute is unsuccessful, the merchant is still reimbursed.

The only solution to shift chargeback liability completely

Don’t waste another second on chargebacks. Total freedom from chargeback liability enables our merchants to sell, grow and innovate unhindered. What could you achieve, 100% liability-free?

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