About Signifyd
We empower fearless commerce: Friction‑free customer experience without worry about fraud and consumer abuse
About Signifyd
Empowering fearless commerce
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse risk for retailers. Its solutions provide the transparency and control that brands need to succeed in the rapidly changing world of commerce. Signifyd was named among the 10 Most Innovative Companies in AI by Fast Company, and Digital Commerce 360 named Signifyd the leading provider of payment security and fraud prevention for ecommerce’s largest brands three years in a row. The company is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, São Paulo, Belfast and London.
At Signifyd we observed sales increase by 13% YoY in 2023.
Fraud pressure (risky orders) increased by 42% YoY in 2023.
Consumer Abuse increased by YoY in 39% YoY in 2023.
NEWSROOM
News releases
Press
What others are saying about us
company information
Thousands of online stores protected 100+ countries served.
Signifyd offers retailers a ship‑or‑don’t‑ship decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.
500+
Company employees
98%
Shopper identification rate
100+
Countries served
100%
Guarantee against fraud
A LOOK BACK
The history of Signifyd
Signifyd’s story began in a two-desk coworking space in Palo Alto with co-founders Mike Liberty and Raj Ramanand, who left their jobs at PayPal with an idea about tracking fraudsters on social media. Shifting to protecting ecommerce, they started with an order scoring system, but quickly realized merchants needed more. And so guaranteed fraud protection was born. It was an excellent product-market fit and Signifyd grew rapidly. As ecommerce grew in importance and fraud grew in sophistication, Signifyd added to its products — solutions to protect against policy abuse, return fraud and abuse, unauthorized reselling and promotion abuse. Signifyd built solutions to optimize commerce under Europe’s SCA requirements and it designed products to bring its fraud-prevention innovation to financial services. Today, Signifyd’s products and features protect retailers from all forms of chargebacks., Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.
Leadership
Stakeholders
Signifyd attracts people who believe challenges are best overcome by thinking differently and whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
Executives
Knowledgeable, ambitious, action‑oriented and determined to build a business that helps our customers grow.
Board members & observers
Experienced, knowledgeable, innovative and ready to inspire ambitious teams to create enduring impact.
Investors & advisors
Insightful, experienced, future‑focused and dedicated to connecting with innovative leaders to fuel their success.
Customer Advisory Board
Accomplished, seasoned, strategic and determined to solve the most pressing issues facing retailers today.
What we believe
Our company values
Curious and hungry
Stay a lifelong learner with a bias for action. It’s always Day 1.
Tenacious
Be a pioneer and never give up. Creating something new is hard work.
Agile
Be aware, nimble and adapt quickly. Everything changes.
Design for scale
Build solutions to scale and last. We are here to stay.
Customer compassion
Empathize with your customers and solve their problems. We exist to help them succeed.
Roll up your sleeves
Be helpful, humble, learn from everyone and have fun. No one succeeds alone.
SIGNIFYD RESOURCES
Media kits
Hear from our employees
