Case Study
Challenge
Order automation
Industry
Beauty & Cosmetics
Product
Guaranteed Fraud Protection
Integration
Drupal Commerce
About Foreo
FOREO is the Swedish beauty-tech brand reinventing the industry for the better. They strive to inspire self-confidence and deliver professional-level solutions for all.
Challenge
With its rapid growth FOREO realized it didn’t make sense for its customer care team to screen orders for fraud when the team’s job was to provide professional-level solutions for all.
Solution
FOREO turned to Signifyd’s Guaranteed Fraud Protection, which automated its fraud review and order management, giving agents more time to provide a high-quality customer experience.
Results
With Signifyd, FOREO increased sales while reducing manual review time by 90%, automating its operation in under 24 hours and reducing fulfillment time by 48 hours.