Case Study
Wish.com
Wish.com localizes digital shopping experiences at a global scale with Signifyd
Challenge
Abuse management,Crossborder expansion,
Fraud management
Industry
MarketplaceProduct
Abuse Prevention,Chargeback Recovery,
Guaranteed Fraud Protection
Integration
HomegrownAbout Wish.com
and Signifyd
As one of the world’s largest online marketplaces, Wish.com is on a mission to bring fun, discovery-based shopping experiences to consumers across the globe. Wish’s partnership with Signifyd is critical to that mission, allowing them to localize to new markets while still protecting their business from fraud and abuse.
Challenge
The key to Wish’s success globally is localizing offerings specific to each market. To do so successfully, without leaving themselves vulnerable to fraud and abuse, Wish needed a global commerce protection provider with local expertise.
Solution
Wish selected Signifyd as a partner due to the level of transparency into decisions, insights into overall business performance across markets and expert guidance provided that gave Wish confidence that they were not entering new markets blindly.
Results
Since deploying Signifyd, Wish has seen vast improvements to approval rates across the map, while chargeback rates have remained low. With Signifyd providing immediate ROI at checkout, Wish has now brought on Signifyd to fight abusive chargebacks automatically.
THE SIGNIFYD GUARANTEE
Every decision clear.
Every outcome guaranteed.
We back every decision with a financial guarantee, because 15 years of data and refinement means we're confident enough to stake money on it. When Signifyd approves an order, you can act on it. If we're wrong, we cover it.