E-BOOK
A Retailer’s Definitive Guide For Shopify Store Optimization
What is the new normal for commerce? And how can brands thrive in 2021 and beyond? In this free e-book, Shopify solution partners share insights, expertise and examples of how they are helping brands thrive today.
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Key findings from this e-book
59%
Shoppers expect the same level of customer service from retailers in-store and online.
86%
Shoppers are willing to purchase if the online experience is great.
4X
Increase in fraudulent risky orders since pre-pandemic days.
Lockdowns, travel bans, and retail closures have fundamentally changed how people shop. More people are buying online than ever before, and we are all buying a wider range of products. The landscape is becoming more competitive as established brands and DTC startups launch to meet surging demand, while large marketplaces and social platforms strengthen their commer.
Shopper expectations have never been higher; they expect to be able to browse or buy online and offline, securely and quickly, and receive their products as quickly as possible. In the event of any problems, shoppers expect to be able to resolve these quickly, engaging with brands via whatever channel they feel most comfortable with, live chat, social media, email, phone and in person. How do leading brands rise to this challenge?
In this e-book, thirteen partners share insights, expertise and examples of how they are helping brands thrive.
Get the E-book to Get Key Insights Into
- 13 different brand insights, expertise and examples
- How has fraud impacted your international versus domestic retail activities
- Insights on how DTC brands are meeting customer demands