Friendly Fraud Protection

Reclaim lost revenue: Eliminate friendly fraud

Pair Signifyd’s Guaranteed Fraud Protection + Chargeback Recovery to stop first-party fraud before it impacts your bottom line. See how we can help you:

Increase approved orders by up to 8%
Win 50% more chargeback disputes
Improve bank authorization rates
Guarantee zero chargeback losses

Don’t let friendly fraud eat into your profits. Request a personalized demo now.

Join the ranks of thousands of top retailers protecting their revenue with Signifyd.

Request a demo

Complete this form and we will reach out to schedule your demo shortly.

First-party fraud is on the rise

First-party fraud has long been a challenge for merchants, but experts and data show its growth has accelerated in recent years.

According to the Merchant Risk Council “2024 Global Payments and Fraud Report”

of merchants said that first-party misuse had grown over the last year

of respondents said first-party misuse is one of the biggest fraud problems they face

Leverage advanced technologies to combat friendly fraud

In the fight against fraud, technology is a key ally. Signifyd leverages cutting-edge tools to identify and prevent fraudulent activities.

AI and machine learning

These technologies enable the analysis of vast amounts of transaction data to identify patterns indicative of friendly fraud within milliseconds.

Behavior analytics

By examining customer behavior, merchants can detect anomalies that may signal friendly fraud, such as unusual purchasing patterns or a history of chargebacks.

Transaction monitoring

Continuous translation monitoring helps detect potential fraud in real-time, allowing for immediate action to prevent losses.

Know who to trust – and who to challenge – with Chargeback Recovery

With a decade-long tenure in chargeback protection and the largest global merchant network in the industry, Signifyd is at a distinct advantage to win more chargebacks and recover more revenue for you. Effectively using friendly fraud detection and prevention.

Pair with Guaranteed Fraud Protection at checkout for complete protection against fraudulent chargebacks – both “friendly” and criminal.

Automate representment

Evidence is compiled and documentation is filed – without your team lifting a finger.

Win more disputes

Challenge all illegitimate disputes, including friendly fraud. Merchants see a 50% increase in win rates on average.

Lower your chargeback rate

Successfully reversing friendly fraud and other illegitimate claims improves your reputation with issuers.

Monitor and optimize

Insights into chargeback trends and recovery performance keep you in charge of your chargebacks.

Signifyd takes care of all the disputing and completes all of the documentation every time there is a chargeback. We easily win over 50% of those cases and it’s all being done without any time and effort on my staff’s part.

David Cost
VP of Ecommerce & Marketing