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Save every last bite for good customers

Don’t let fraudsters eat into profit margins. Protect
your business with real-time commerce protection.

Fraudsters are taking a generous slice of QSR industry’s massive growth

Fraudsters reap the rewards of customer accounts

Increasing participation in QSR loyalty programs have made customer accounts lucrative targets for fraudsters, who buy and sell stolen loyalty points.

QSRs are ideal for
card testing

The industry’s high volume, low AOV order traffic provides the perfect cover for food delivery fraud card testing – fraudsters can place numerous low value transactions across multiple cards without raising alarm bells.

Generous offers result in a rise in promo abuse

Promos are a great way to attract new customers and increase purchase frequency. Ingenious shoppers, however, are quick to take advantage of these offerings, resulting in a financial hit for QSR merchants.

Mitigating risk while
preserving CX

Merchants face rising consumer expectations for quicker delivery and a variety of payment choices. Meeting these demands can boost loyalty, but also increase exposure to food delivery fraud and abuse.

By analyzing data from thousands of global merchants, Signifyd addresses food delivery fraud challenges at key conversion points across the customer journey. Every approved transaction is protected by our financial guarantee, enabling QSR merchants to provide a seamless end-to-end experience for genuine customers.

With Signifyd’s Commerce Protection Platform, QSRs see a:

5-%
Increase in approval rate
$
Fraud losses
%
Decision automation

How it works

Provide a smooth login experience

With insight into consumer behavior across thousands of global merchants, Signifyd can detect malicious login attempts with precision.

This allows you to trust your good customers – even those logging in from a new device or location – and streamline them to checkout without friction-heavy authentication step‑ups.

Eliminate manual review with real-time order decisions

Powered by our global Commerce Network, Signifyd’s automated decision engine delivers instant decisions, thereby eliminating the need for manual review. 

On average, merchants experience up to 9% increase in approvals with Signifyd’s ability to recognize the identity and intent behind all transactions.

Safeguard promotions from abusive shoppers

Promotions are a powerful way to reel in new shoppers and incentivize loyal customers. They are also a prime target of abuse.

Layer custom policy protection atop of Signifyd’s real-time order decisions to block food delivery fraud orders that violate your promotion policies, ensuring only good customers reap the rewards of your promotions

Automate order fulfillment risk‑free

If a chargeback occurs on an order we approve, you’ll be reimbursed within 48 hours, including shipping and other fees.

This gives you the confidence to automate fulfillment based on Signifyd’s decisions knowing you’ll pay $0 in fraud or abuse losses.

Gain loyal customers and a competitive advantage with seamless shopping

Customers are able to enjoy their experience without friction or delay thanks to order automation and reduction in false declines. As a result, customers leave your site with a positive experience, eager to come back for more as loyal customers.

Protect your business with continuous commerce protection across the entire shopper journey

“A common misconception is that fraud is less likely to occur in a restaurant due to low order values and the inability to resell stolen products. While luxury retailers in contrast might be a more obvious target for fraud, restaurants are still lucrative for bad actors. Being acutely aware of the risk restaurants face is the first step. Having these fraud scenarios in mind will naturally change the way restaurants introduce new offerings and how they train their teams.”