REPORT
Recovering Ecommerce’s Lost Revenue
Customer acquisition is expensive. Lost purchases,
through poor CX or payment friction, come at a high cost for e-retailers.
So why are merchants inadvertently shutting out genuine customers, walking away from cross-border sales and leaving millions of pounds on the table?
Signifyd explores how suspicion and fear is holding retailers back, and exposes the staggering 3% of revenue that’s lost due to over-aggressive fraud and poor chargeback strategies.
We also reveal how smart retailers can optimise CX and win back lost revenue, using ‘self-learning’ models to turn e-payment protection into profit.
REPORT
Recovering Ecommerce’s Lost Revenue
Customer acquisition is expensive. Lost purchases,
through poor CX or payment friction, come at a high cost for e-retailers.
So why are merchants inadvertently shutting out genuine customers, walking away from cross-border sales and leaving millions of pounds on the table?
Signifyd explores how suspicion and fear is holding retailers back, and exposes the staggering 3% of revenue that’s lost due to over-aggressive fraud and poor chargeback strategies.
We also reveal how smart retailers can optimise CX and win back lost revenue, using ‘self-learning’ models to turn e-payment protection into profit.
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Discover:
- How ‘leaky’ sales funnels shrink profit and loyalty
- Why simply following traditional ‘rules’ restricts growth
- How next generation self-learning protection platforms lock fraudsters out and customers in
- New opportunities to reduce chargeback liability, seize overseas success and optimise peak sales periods
- Why it pays to include fraud in ecommerce strategy