INR Protection™
Recover revenue from consumer abuse
Signifyd’s solutions address all chargebacks
Signifyd INR Protection™ allows merchants to extend the coverage of Signifyd Fraud Protection to also include Item-Not-Received (INR) chargebacks. INR Protection includes Signifyd Chargeback Recovery to address any other chargeback types, providing merchants with an end-to-end solution for chargeback management.
INR Protection prevents potential fraud prior to shipping the product and then directly reimburses the merchant for any INR chargebacks that occur.
A solution for your customer’s entire journey
This extension of Signifyd’s Guaranteed Fraud Protection and Chargeback Recovery products addresses every type of chargeback and provides a 100% guaranteed protection against fraud and INR chargebacks. Retailers enjoy the certainty that the buying experience they’re providing consumers is protected with Signifyd’s customer-first, end-to-end solution — not just from fraud, but also from abuse, process issues and revenue loss.
Interested in getting more information?
Solutions overview
Signifyd INR Protection works in conjunction with Signifyd Chargeback Recovery to investigate and resolve all chargebacks on your behalf and recover lost revenue.
Expert responses to
every chargeback
Real-time
chargeback insights
Expert consultation to reduce chargebacks
Automated claims process via plugins & APIs
How INR Protection works
Signifyd allows you to offload chargeback management entirely.
Send fulfillment data
Use our plugins or connect via API to pass order and tracking data.
- Order data and history informs how to best address every chargeback case
- Proof of fulfilment is critical to the representment evidence
- Signifyd aggregates and enriches data for evidence packages to issuing banks
Connect payment gateways
Our implementations team will help connect our service with all your payment gateways to pull chargeback data.
Including:
- BrainTree
- ClientLine
- PayPal
- Chase Paymentech
- Adyen
- Shopify Payments
- Stripe
Review processes and documents
Signifyd provides expert feedback and recommendations based on industry best practices.
- Terms of service
- Return policy
- Cancellation policy
- Customer service knowledge base and templates
To learn more about the details of our INR coverage, please consult our INR Coverage Policy.
Customer benefits
Signifyd Chargeback Recovery automates processing chargebacks while delivering industry‑leading revenue recovery performance.
Abusive consumers go unchallenged
+50%
Higher win rates than industry average
100%
of chargeback sources are monitored and processed
“Chargeback Recovery is another terrific plug-and-play solution from Signifyd that takes the burden off of the business and shifts it to the experts.”
Jessi Jass,
Director of Ecommerce Operations
Read more about INR Protection on the Signifyd blog
